Privacy Policy - Sinkology

Sinkology® Privacy Policy

Effective Date: October 1, 2025

This notice applies to all information collected or submitted on our web site. On some pages, you can make requests and register to receive materials, like emails, literature, or newsletters. Sinkology values the privacy of your personal data. This Privacy Policy explains how we collect, use, and protect the information you share with us when visiting Sinkology.com or purchasing products through our online store.

The types of personal information collected at these pages are:

Personal Information: Name, billing/shipping address, phone number, email, and payment details when you place an order.
Account Information: Login credentials if you create an account.
Transaction Information: Details of purchases, returns, and communications.
Usage Data: Cookies, IP addresses, and browsing behavior.
User-Generated Content: Photos, videos, reviews, or other content you submit to campaigns such as #ShowUsYourSink.

How We Use Your Information

To process and ship your orders.
To provide customer service, returns processing, and warranty support.
To send order confirmations, shipping updates, and other service-related communications.
To send promotional emails (you may unsubscribe at any time).
To feature user-generated content (such as #ShowUsYourSink submissions) across our marketing channels.
To comply with legal and tax obligations.

We use the information you provide about yourself when inquiring for services. We do not share this information with outside parties except to the extent necessary to complete that inquiry. We use return e-mail addresses to answer the e-mail we receive.

Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our web site if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out a subscription form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

As used herein, “Sinkology®” is owned by and refers to Thompson Traders®, a North Carolina Company, the sole owner of the Sinkology mark and brand, with all rights strictly reserved to Thompson Traders®.

Notice and Terms for Sharing Content

If Sinkology® messages you requesting to share identified subject matter, such as a photograph or text, (hereinafter, “Content”) and You respond with acceptance with the #showusyoursink hashtag, you are agreeing that Sinkology® may share that content under the following terms.

You grant to Sinkology® a nonexclusive, perpetual, world-wide, paid-up, royalty free, transferable license, for any and unlimited use by Sinkology®, in any photo or other media in the Content. You warrant that you have full and alienable rights in any photo, media, or other subject matter in Content, at least to the extent necessary to provide this license. That is, You CANNOT include, post, re-post, modify, or otherwise use photographs or other subject matter that you do not own or have licensable rights to in connection with Content. In the event that any third party alleging rights in any subject matter provided by You in Content brings any suit, action, or other claim against Sinkology®, or threatens the same, you agree to fully indemnify and defend Sinkology® against the same.

Acceptance is voluntary and does not create any other relationship between You and Sinkology®, or exchange ownership in any rights between these parties, other than those explicitly identified herein. Sharing terms may be changed, updated, or removed at any time at Sinkology®’s discretion, with only the most current status and terms defining steps and obligations applying; You are encouraged to check these terms frequently. Where any part of these terms are deemed unenforceable, illegal, or void, the remainder of these terms shall remain in force, with only the unenforceable, illegal, or void portion removed.

Notice and Terms for #showusyoursink

By liking/following Sinkology® on social media, posting media tagging Sinkology® or on Sinkology®’s feed with the hashtag #showusyoursink on social media, and directly messaging us with your mailing address [the #showusyoursink Program (“Program”)], You consent to the following terms and license. These steps of the Program are defined exclusively on this page, and are subject to change at any time, regardless of any steps described elsewhere, at another time, or in physical marketing.

Eligibility
Participation in the #ShowUsYourSink Program is open to legal residents of the United States who are at least eighteen (18) years of age at the time of entry. Employees of Sinkology®, its affiliates, subsidiaries, advertising and promotion agencies, and their immediate family members or those living in the same household are not eligible.

Reward
Sinkology® will use reasonable commercial efforts to provide a reward to one eligible participant in its #ShowUsYourSink Program twice per year. A reward of $1,000 in the form of a Visa® gift card or a substantially similar brand gift card will be issued within thirty (30) days after each selection date. The selection will occur on or about April 1 and October 1 of each calendar year, from among all eligible participants who have submitted their sink photo(s) and completed the program entry requirements prior to the applicable selection date.

Limitations
Sinkology is in no way liable for failure to provide the reward due to circumstances outside of Sinkology’s control, including but not limited to: incorrect mailing or contact information, failed delivery, unavailability of the reward, emergency or Act of God, delays, illegality, or actions of an intervening third party.

Disclaimer
Sinkology disclaims and waives any explicit, implicit, or statutory warranty or other promise in the reward, including safety, merchantability, fitness for any particular purpose, and noninfringement. You accept the reward “as is” and at your own risk.

You grant to Sinkology a nonexclusive, perpetual, world-wide, paid-up, royalty free, transferable license, for any and unlimited use by Sinkology, in any photo or other media posted in accordance with the Program. This license is in no way contingent upon receipt or satisfaction with any materials provided to You under the Program.

Participation in the Program is voluntary and does not create any other relationship between You and Sinkology, or exchange ownership in any rights between these parties, other than those explicitly identified herein. You accept that Sinkology’s reasonable commercial efforts does not entitle You to specific materials or other compensation. The Program and these terms may be changed, updated, or removed at any time at Sinkology’s discretion, with only the most current status and terms defining steps and obligations required under the Program; You are encouraged to check these terms frequently. Where any part of these terms are deemed unenforceable, illegal, or void, the remainder of these terms shall remain in force, with only the unenforceable, illegal, or void portion removed.

Sharing Your Information

We only share your information with trusted partners:

Payment processors and shipping carriers to complete your order.
IT and analytics providers to improve our website.
Legal authorities if required by law.
We never sell your information to third parties.

Cookies & Tracking

We use cookies and tracking tools to enhance your experience, analyze site performance, and deliver relevant offers. You may disable cookies in your browser, but some site features may not work properly.

Data Security

We use SSL encryption, secure hosting, and restricted access to protect your data. While no system is completely secure, we take reasonable measures to safeguard your information.

Your Rights

Depending on where you live, you may have rights to:

Access and obtain a copy of your personal information.
Request corrections or updates.
Request deletion of your data, subject to applicable laws.
Opt out of promotional communications.

To exercise these rights, please contact CustomerService@Sinkology.com.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights regarding your personal information:

Right to Know: Request disclosure of categories and specific pieces of personal information collected, the sources, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of your personal information, subject to exceptions (such as completing a transaction or compliance with law).
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: Sinkology does not sell personal information for monetary value. However, you may opt out of data “sharing” for targeted advertising.
Right to Non-Discrimination: You will not be penalized for exercising your privacy rights.

How to Exercise Rights
Submit requests by emailing CustomerService@Sinkology.com with the subject line “California Privacy Rights Request” or by calling 866.915.3003. We will verify your request before taking action. Authorized agents may also submit requests on your behalf.

Do Not Track
Our website does not currently respond to “Do Not Track” signals.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided personal information, please contact us for removal.

Contact Us

For questions or requests regarding this Privacy Policy, please contact us at:
CustomerService@Sinkology.com