Getting Started with Pro+
Q: What is the Sinkology Pro+ program?
A: Pro+ is Sinkology’s program for professionals purchasing in volume. It provides access to exclusive pricing, curated product collections, and trained support designed to simplify sourcing and improve consistency across projects.
Q: How do I join Pro+?
A: Start by scheduling a quick intro call with our team. We will learn more about your projects and determine if Pro+ is the right fit. If approved, you will receive access to the Pro+ catalog and pricing.
Q: Is there a cost to join?
A: No. There is no cost to join the Pro+ program.
Q: How long does it take to get approved?
A: Most approvals happen during your initial call.
-
Who Is Pro+ For
Q: What is the Pro+ program?
A: Pro+ is Sinkology’s program for professionals purchasing in volume. It provides access to exclusive pricing, curated product collections, and dedicated support designed to simplify sourcing and improve consistency across projects.Q: How do I join Pro+?
A: Start by scheduling a quick intro call with our team. We will learn more about your projects and determine if Pro+ is the right fit. If approved, you will receive access to the Pro+ catalog and pricing.Q: Is there a cost to join?
A: No. There is no cost to join the Pro+ program.Q: Do I need to commit to a minimum order?
A: Pro+ is designed for teams purchasing in volume, but there is no complicated minimum requirement to get started.
-
Pricing and Product Access
Q: How is Pro+ pricing different from retail pricing?
A: Pro+ members receive access to exclusive pricing across a curated selection of products.Q: Will I see pricing before I am approved?
A: We will walk through how Pro+ pricing works during your call. Full pricing and product access are available after approval.Q: What products are included in the Pro+ program?
A: Pro+ includes a curated selection of kitchen sinks designed for professional use, along with compatible accessories and bundled solutions to support efficient installation and repeatable builds.Q: Do you offer custom products?
A: Yes. In addition to curated Pro+ collections, we offer custom handcrafted metal solutions through Thompson for projects that require a more tailored approach.
Ordering and Fulfillment
Q: How do I place orders through Pro+?
A: Once approved, you will receive access to the Pro+ catalog and online ordering system, along with support from our US-based support team to assist with product selection and ordering.
Q: How quickly can products ship?
A: Pro+ products are stocked in the Greensboro, North Carolina and available for fast, reliable shipping within days. Specific timelines can be arranged based on product selection and order size.
Q: Do you support repeat orders across multiple projects?
A: Yes. Pro+ is designed to support consistent product selection and repeatable ordering across projects of all sizes.
-
Installation and Performance
Q: Are Pro+ sinks designed for easy installation?
A: Yes. Many Pro+ products are designed with installation efficiency in mind, including options like Quick-Fit® sinks that simplify installation and reduce the need for cabinet or countertop modifications. We also offer products like the Level-Up® Undermount Support to streamline installation of heavier undermount kitchen sinks.Q: How do your sinks perform over time?
A: Pro+ sinks are built using durable materials such as SureFire® fireclay, solid copper, and hand-finished stainless steel. These materials are selected to perform in real kitchens and maintain their appearance over time.Q: Do your products come with a guarantee?
A: Yes. We offer our the Sinkology Everyday Promise® – a lifetime warranty that your Sinkology sink will withstand the demands of everyday use and consistently meet your expectations. The Sinkology Everyday Promise covers all Sinkology products, ensuring satisfaction day in and day out for the lifetime of the product.
-
What Happens Next
Q: What happens after I am approved?
A: After approval, you will receive a follow-up email with access to the Pro+ catalog and online store, along with contact information for trained US-based support and next steps to begin ordering.Q: Can I use Pro+ for different types of projects?
A: Yes. Pro+ is designed to support a wide range of project types, from residential builds to multi-family developments and compact or specialty applications like tiny homes and campers.



